What makes a good manager?

This tutorial will help you review your skills in order to be a good manager in some key areas.

On completion you will be able to:

  • Understand some success factors managers are measured against
  • Explain the importance of good management
  • Develop a framework of management behaviours
  • Reflect on how you would encourage excellent management skills

Benefits

To the manager – you will have the focus on developing yourself and other good quality managers who will be able to manage people in the business

To your staff – your staff will be able to rely on and respect their line manager. This in turn develops great role models and trusting relationships

To your business – increasing people’s trust and respect as well as job performance it also plays a critical role in succession planning, recruitment and retention of quality staff

Documents you can download

  • Cornerstones
  • I expect my manager to...
  • Manager’s development wheel
  • Manager’s matrix
  • Power and authority
  • Coaching bulletin
  • Quality leadership bulletin
  • Effective management bulletin
  • Motivation in the workplace bulletin
  • Time management bulletin