What makes a good manager?
This tutorial will help you review your skills in order to be a good manager in some key areas.
On completion you will be able to:
- Understand some success factors managers are measured against
- Explain the importance of good management
- Develop a framework of management behaviours
- Reflect on how you would encourage excellent management skills
Benefits
To the manager – you will have the focus on developing yourself and other good quality managers who will be able to manage people in the business
To your staff – your staff will be able to rely on and respect their line manager. This in turn develops great role models and trusting relationships
To your business – increasing people’s trust and respect as well as job performance it also plays a critical role in succession planning, recruitment and retention of quality staff
Documents you can download
- Cornerstones
- I expect my manager to...
- Manager’s development wheel
- Manager’s matrix
- Power and authority
- Coaching bulletin
- Quality leadership bulletin
- Effective management bulletin
- Motivation in the workplace bulletin
- Time management bulletin









