Performance Management Skills

This tutorial will help you establish a workable system for managing performance skilfully.

On completion you will be able to:

  • Understand your role in managing the performance of individuals
  • Explain the skills required to manage both good and poor performance
  • Follow a structure for defining expectations of performance
  • Develop a workable process for reviewing performance
  • Reflect your own management style

Benefits

To the manager – you will have a professional and consistent approach to managing performance of individuals and their key result areas

To your staff – all staff will know exactly what is expected of them and how each key result area of their job will be measured

To your business – your business will be able to develop and show a fair and consistent approach to managing performance together with giving appropriate, constructive feedback to individuals

Documents you can download

  • Skillful praise and criticism
  • Skillful appraisers
  • Useful feedback
  • Team member review
  • Team review
  • Leaderships styles
  • Managing peoples’ performance bulletin
  • Performance appraisal bulletin