Managing performance by behaviours
This tutorial will help you understand how to manage performance using behaviour competencies.
On completion you will be able to:
- Understand what behavioural competencies are
- Explain how to create a behaviour competencies dictionary
- Create meaningful expected behaviours for your company
- Provide examples of behaviours you would encourage
- Understand how to define the importance of encouraged behaviours
Benefits
To the manager – you will be able to manage behaviours in measurable terms
To your staff – all staff will know exactly what behaviours are expected of them
To your business – your business will benefit by all staff having a set of defined encouraged behaviours with measurable examples
Documents you can download
- Behaviour competencies matrix
- Encouraged behaviours
- Guidance to using a competencies dictionary
- Team work competencies
- Team work definition notes
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