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Managing Change in Business

This tutorial will help you develop an action plan for business improvement together with understanding how you can help staff cope with the necessary business changes.

On completion you will be able to:

Understand the your role in helping people through business change
Explain the 3 step change process
Demonstrate 2 gap analysis models
Develop powerful questions for testing your goals
Reflect on what managers and leaders can do to help individuals come to terms with each stage of the change cycle

Benefits

To the manager – you will have a sound understanding of the effects that change has on self-esteem and performance so that you can plan well at each stage to minimise the disruption

To your staff – staff will understand that what they may feel is ‘normal’ and that they can seek support from their leaders and managers

To your business – you will be able to develop a logical, planned route to implement any changes you need to make