Building Trust in Business
On completion you will be able to:
- Understand your role in building trust in the workplace
- Explain a number of steps you could take to build on trust in your organisation
- Establish positive patterns of behaviour
- Know how to develop trusting relationships
- Reflect on how you would tackle some challenging power and authority issues in your business
Benefits
To the manager – you will be able to identify where there may be trust challenges with your leaders or managers and quickly act to avoid any damage that can’t be resolved
To your staff – in a trusting business all staff will be able to build quality relationships with the peers, supervisors and managers. This in turn creates motivation and builds confidence in the leaders of the business
To your business – when a business promotes honesty and trusting communication between all they are more likely to attract quality staff and reduce labour turnover. It also gives them a reputation in the business world as good employers therefore attracting staff and customers who want to be treated with integrity
Documents you can download
- Power and authority
- Fairness model
- Trust tower









