Giving and Receiving Feedback
This tutorial will help you establish a positive, workable process for offering both constructive feedback and solution focussed feed forward.
On completion you will be able to:
- Understand why giving constructive feedback is vital
- Explain a some methods of gaining feedback
- Follow a process for getting great ideas with the feed forward exercise
- Develop some powerful coaching questions
- Reflect on how you could offer solution focussed feed forward
Benefits
To the manager – you will have a professional and consistent approach to offering positive feedback that will allow others to reflect on their performance and make the necessary changes
To your staff – all staff will be open to receiving supportive and meaningful feedback so there is a greater chance they will act positively to it
To your business – you will be able to develop an effective and supportive two way communication that will focus on business and process improvement
Documents you can download
- Feed forward / feedback
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