Coaching Skills - Tutorials on how to coach people

Learn how to coach people in the workplace with bite-size audio-visual tutorials, covering topics such as happiness, self esteem and building resilience.

Positive Affirmations for Success 13 mins 14 secs This tutorial will help you establish a thought provoking process to make the changes in your life that you want or need to make. On completion you will be able to: Explain a practical method of making changes in your life Follow a defined step by step process for writing affirmations Develop a personal way to imprint affirmations in the brain Understand how affirmations work Benefits To your staff – staff benefits can be two fold: • Where you have goals on improving your management, coaching and communicate skills. • They will also benefit from having personal affirmations on improving their own performance or behaviours. To your business – having both business and personal improvement affirmations cascading through your business will help goal achievement. It will also help with setting challenging long, medium and short term goals and gain buy in from all those concerned. Related tutorials Building Resilience Building Self Esteem Building Trust in Business Comfort Zones Communication Skills Managing Change in Business Sign-up for free or login to watch this tutorial Documents you can download Example affirmations Positive Affirmations for Success 13 mins 14 secs This tutorial will help you establish a thought provoking process to make the changes in your life that you want or need to make.	Self Talk Cycle 8 mins 30 secs This tutorial will help you establish ways of taking control of your thinking through a cycle of positive self talk. On completion you will be able to: Explain the effects that your self talk can have on your work performance Follow the cycle to increase your self image Develop a personal strategy for celebrating your successes Reflect on where you might be creatively avoiding situations where your self talk is negative Benefits To the manager – you will benefit by creating positive thoughts and outcomes for yourself and others and breaking the cycle of negativity To your staff – staff can benefit from building positive performance outcomes and changing their thought patterns through building self image To your business – positive self talk creates positive self image which increases actual performance. It also helps staff cope with and become actively involved in business improvement Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Trust in Business Comfort Zones Communication Skills Conflict Resolution in the Workplace Happiness at Work Having a Purpose in Life Managing Change in Business Sign-up for free or login to watch this tutorial Documents you can download Self-talk cycle Self talk bulletin Self Talk Cycle 8 mins 30 secs This tutorial will help you establish ways of taking control of your thinking through a cycle of positive self talk.	Building Self Esteem 5 mins 38 secs This tutorial will help you establish ways of building esteem in yourself and in others at work. On completion you will be able to: Explain what self-esteem is and how it can help you in your business and personal life Follow some steps in an exercise to help people build esteem Develop a personal strategy of optimism Reflect on some ways you might strengthen your self-talk Benefits To the manager – you will benefit by having strengthened your own view of yourself and create positive expectations for yourself and others. Managers with low self-esteem find it hard to be positive with others and develop their staff, therefore mangers with high esteem can manage people and encourage them to grow To your staff – staff can benefit from building self-esteem and becoming assertive which will allow them to be empowered and confident in their abilities To your business – people who have built their esteem will be confident in their abilities and be able to offer their views on how services and processes could be improved and take on the ownership of their performance Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Trust in Business Comfort Zones Communication Skills Happiness at Work Managing Change in Business Sign-up for free or login to watch this tutorial Documents you can download Self-talk Building Self Esteem 5 mins 38 secs This tutorial will help you establish ways of building esteem in yourself and in others at work.
Dealing with Imposed Change 8 mins 13 secs This tutorial will help you understand the emotions that a person feels when change is imposed on them that they have not chosen for themselves. On completion you will be able to: Understand some stages of change we may dwell in Explain how change can impact on our self-esteem Follow the stages of change and make recommendations to help individuals cope at each stage Know how developed self-esteem will help people through the change cycle Reflect on how you would tackle some challenging changes Benefits To the manager – you will have a knowledgeable and consistent approach to helping people through imposed changes To your staff – all people will have a better understanding of imposed change and that some of the feelings they are feeling are ‘normal’. They will also be able to point out to others where they are on the cycle and talk people through how it feels for them and what might help them move on To your business – those going through the change will have the ability to do some self reflection and self coaching, where necessary, to help themselves move from where they might consider themselves stuck Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Comfort Zones Dealing with Planned Change Giving and Receiving Feedback Happiness at Work Having a Purpose in Life Positive Affirmations for Success Self Talk Cycle Training Needs Analysis Sign-up for free or login to watch this tutorial Documents you can download The change cycle The change cycle bulletin Dealing with Imposed Change 8 mins 13 secs This tutorial will help you understand the emotions that a person feels when change is imposed on them that they have not chosen for themselves.	Dealing with Planned Change 6 mins 05 secs This tutorial will help you understand the steps you could take to make the changes you plan. On completion you will be able to: Understand the 3 steps in planning change Explain 2 ways of analysing the gaps between where you are currently and where you want to be Describe what could possibly hold you back from making the changes Develop powerful questions to test you have considered your plan Reflect on how you would tackle some challenges on the way to goal achievement Benefits To the manager – you will have a knowledgeable and consistent approach to helping people make the changes they choose To your staff – all people will have a better understanding of the stages of planning change in their lives that really matter to them To your business – those going through the change will have the ability to do some self reflection and self coaching, where necessary, to help themselves move from where they might consider themselves stuck Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Comfort Zones Dealing with Imposed Change Giving and Receiving Feedback Happiness at Work Having a Purpose in Life Positive Affirmations for Success Self Talk Cycle Training Needs Analysis Sign-up for free or login to watch this tutorial Documents you can download The change cycle Force-field analysis SWOT analysis SWOT exercise The change cycle bulletin Dealing with Planned Change 6 mins 05 secs This tutorial will help you understand the steps you could take to make the changes you plan.	Barriers to Performance 8 mins 53 secs This tutorial will help you establish what barriers to performance may be present that could prevent growth in your business. On completion you will be able to: Understand what barriers may already exist that are preventing future business growth Explain why habits and attitudes we already have hold us back for achieving what we want to achieve Develop some good coaching questions to find out what is blocking some people Reflect on how you would tackle some challenging barriers to perceived unfairness in your business Benefits To the manager – you will develop a professional and consistent approach to recognising individual barriers that may cause deadlock in your business To your staff – staff will benefit by having someone help them recognise any existing barriers they may have and help them deal with each one To your business – you will be able to develop a fair and consistent approach to defining barriers and coaching people through perceived difficulties in developing their job responsibilities Related tutorials Assertiveness Skills Barriers to Performance Building Trust in Business Comfort Zones Conflict Resolution in the Workplace Evaluating Training Effectiveness Giving and Receiving Feedback Happiness at Work Performance Management Skills Self Talk Cycle Staff Training and Development What makes a good manager? Sign-up for free or login to watch this tutorial Documents you can download Habits/attitudes/beliefs and expectations Fairness model Attitude is everything bulletin Paying and rewarding employees Stress in the workplace Barriers to Performance 8 mins 53 secs This tutorial will help you establish what barriers to performance may be present that could prevent growth in your business.
Comfort Zones 8 mins 03 secs This tutorial will help you establish a workable process to move from your comfort zone through the learning zone to make the improvement you want in your life. On completion you will be able to: Understand what comfort zones are and how they can prevent you from achieving what you want Explain comfort zones, learning zones and panic zones Follow a simple comfort zone exercise Develop strategies that will help you move from your limiting beliefs Reflect on how you would tackle some comfort zone challenges Benefits To the manager – you will have an explanation and visual to help people overcome comfort zone challenges To your staff – all staff will be able to understand their reluctance to ‘jump into the unknown’ as they may see it and take ownership for taking the changes step by step To your business – you will be able to develop an understanding and coaching approach to managing resistance to change or improvement in the business Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Conflict Resolution in the Workplace Giving and Receiving Feedback Happiness at Work Performance Management Skills What makes a good manager? Sign-up for free or login to watch this tutorial Documents you can download The art of relaxation bulletin Comfort Zones 8 mins 03 secs This tutorial will help you establish a workable process to move from your comfort zone through the learning zone to make the improvement you want in your life.	Building Resilience 8 mins 17 secs This tutorial will help you establish ways of building resilience that could help you bounce back from difficult experiences. On completion you will be able to: Explain how we can learn from the past Follow some steps to building resilience Develop a personal strategy of learning from others Reflect on some ways you might strengthen resilience in your staff Benefits To the manager – you will benefit by having strengthened your person resilience when business gets tough or you don’t get the order you were after To your staff – staff can benefit from being resilient and not giving up when things don’t go right first time To your business – benefits to the business are that people who have strong resilience will be better able to cope with the necessary changes needed for business improvement Related tutorials Building Self Esteem Building Trust in Business Business Planning Comfort Zones Communication Skills Conflict Resolution in the Workplace Managing Change in Business Sign-up for free or login to watch this tutorial Documents you can download Building resilience Building Resilience 8 mins 17 secs This tutorial will help you establish ways of building resilience that could help you bounce back from difficult experiences.	Happiness at Work 7 mins 23 secs This tutorial will help you understand the importance of happiness in your teams and within your business. On completion you will be able to: Understand what happiness is and why it is important to each of us Explain levels of happiness Follow some tips on how to create happiness Develop a strategy for making a difference Reflect on how you could apply the levels of happiness in your business Benefits To the manager – you will have a well thought through approach to creating happy teams To your staff – when you knowingly apply these levels of happiness to staff they will feel a sense of achievement and know that they make a difference in your business To your business – you will be able to develop a happier workforce that can feel they have a contribution to make in your business Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Comfort Zones Conflict Resolution in the Workplace Giving and Receiving Feedback Performance Management Skills What makes a good manager? Sign-up for free or login to watch this tutorial Documents you can download The happiness grid Happiness at Work 7 mins 23 secs This tutorial will help you understand the importance of happiness in your teams and within your business.
Having a Purpose in Life 6 mins 11 secs This tutorial will help you define your purpose and what you truly want your life to look like. On completion you will be able to: Understand why goals are so vitally important Explain why values and goals should work hand in hand Explore what is possible for you Develop trust in your inner voice Reflect on how you would tackle some life challenges Benefits To the manager – you will be able to help the individual explore possibilities and reflect upon their values and life purpose To your staff – you can take time to make sure all your goals are congruent and truly enjoy the journey, not just the arrival at the destination To your business – having a focus on what makes you happy and achieve happiness every day Related tutorials Barriers to Performance Building Trust in Business Comfort Zones Dealing with Imposed Change Dealing with Planned Change Giving and Receiving Feedback Positive Affirmations for Success Time-Line Sign-up for free or login to watch this tutorial Documents you can download The station reflection The art of relaxation bulletin Having a Purpose in Life 6 mins 11 secs This tutorial will help you define your purpose and what you truly want your life to look like.	Giving and Receiving Feedback 5 mins 48 secs This tutorial will help you establish a positive, workable process for offering both constructive feedback and solution focussed feed forward. On completion you will be able to: Understand why giving constructive feedback is vital Explain a some methods of gaining feedback Follow a process for getting great ideas with the feed forward exercise Develop some powerful coaching questions Reflect on how you could offer solution focussed feed forward Benefits To the manager – you will have a professional and consistent approach to offering positive feedback that will allow others to reflect on their performance and make the necessary changes To your staff – all staff will be open to receiving supportive and meaningful feedback so there is a greater chance they will act positively to it To your business – you will be able to develop an effective and supportive two way communication that will focus on business and process improvement Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Comfort Zones Communication Skills Conflict Resolution in the Workplace Delegation skills Performance Management Skills What makes a good manager? Sign-up for free or login to watch this tutorial Documents you can download Feed forward / feedback Giving and Receiving Feedback 5 mins 48 secs This tutorial will help you establish a positive, workable process for offering both constructive feedback and solution focussed feed forward.	Time-Line 12 mins 18 secs This tutorial will help you and your teams develop an informal and thought provoking activity to harness your ideas for the future goals. On completion you will be able to: Understand the benefits of conducting a time line exercise Explain how a time line of past events could help energise future events Describe how to facilitate time-line as a team exercise Develop powerful questions to test thinking Reflect on how you would tackle some challenges on the way to goal achievement Benefits To the manager – you will have a less formal and inclusive exercise to get ideas for future goals, improvements and services To your staff – all staff can have a feeling of involvement and ownership to the business goals To your business – those involved in creating the goals for business improvement will have the ability to do some reflection on what is current in the business and where they want the business to be in say 5 years Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Trust in Business Business Planning Comfort Zones Conflict Resolution in the Workplace Giving and Receiving Feedback Happiness at Work Having a Purpose in Life How to do a SWOT Analysis Managing Change in Business Positive Affirmations for Success Self Talk Cycle Training Needs Analysis Sign-up for free or login to watch this tutorial Documents you can download Time-line Planning for success bulletin Time-Line 12 mins 18 secs This tutorial will help you and your teams develop an informal and thought provoking activity to harness your ideas for the future goals.
Defining Values 5 mins 57 secs This tutorial will help you define your business and personal values. On completion you will be able to: Understand why having stated values in business in important Explain why values and goals should work hand in hand Explore what your core business values are Develop values that people can ‘buy into’ Reflect on how you would tackle some values challenges Benefits To the manager – you will know and understand your core values for your business, team, and community To your staff – staff will feel that their personal values are being taken into consideration when you take business decisions that may affect them To your business – being a business that walks the walk and talks the talk and makes their decisions based on their values is one that many people want to do business with Related tutorials Barriers to Performance Building Trust in Business Business Planning Comfort Zones Giving and Receiving Feedback Having a Purpose in Life Leadership Skills Measuring Success in Business Positive Affirmations for Success Self Talk Cycle Time-Line Sign-up for free or login to watch this tutorial Documents you can download Golden rules Life balance wheel Defining Values 5 mins 57 secs This tutorial will help you define your business and personal values.	Mind Mapping Techniques 4 mins 3 secs This tutorial will help you establish a technique of getting random thoughts down on paper in a creative way that uses both sides of the brain. On completion you will be able to: Explain some great uses for mind-maps Follow mind-mapping ‘rules’ Develop a personal way to connect your thoughts Understand the science of how mind-maps work Reflect on some ways you can design meaningful mind-maps Benefits To the manager – you will benefit by having a process for capturing thoughts, suggestions and ideas in a creative, easy to read way without having to take copious notes To your staff – staff can benefit from being able to add to your started mind-map for meeting agendas etc. To your business – benefits are having an additional, exciting method of capturing ideas. It also benefit those who have some difficulties with the written word and suits more of an artistic style Related tutorials Building Self Esteem Building Trust in Business Comfort Zones Communication Skills Managing Change in Business Sign-up for free or login to watch this tutorial Documents you can download Uses of mind-maps Mind Mapping and Mind Maps are registered trademarks of the Buzan Organization Mind Mapping Techniques 4 mins 3 secs This tutorial will help you establish a technique of getting random thoughts down on paper in a creative way that uses both sides of the brain.	How to do a SWOT Analysis 3 mins 33 secs This tutorial will help you understand a SWOT analysis which will help analyse what your business has and what will help you move from where you are to where you want to be. On completion you will be able to: Understand the four focus areas of SWOT Explain how change can impact on your business both internal and external Follow the stages of the SWOT exercise Define the strengths and weaknesses that may exist currently Reflect on how you would tackle some challenging changes Benefits To the manager – you will have a knowledgeable and consistent approach to brainstorming and analysing what already exists in the way of strengths and weakness and the possibilities of opportunities and threats to change To your staff – staff will be able to add their views and therefore take on some ownership of analysing SWOT in order to make the changes the business needs To your business – the business going through the change will have the ability to involve staff in the important step of analysing where they are now and where they need to be after the changes are made Related tutorials Assertiveness Skills Barriers to Performance Building Resilience Building Self Esteem Building Trust in Business Business Planning Comfort Zones Communication Skills Dealing with Planned Change Developing Your People Giving and Receiving Feedback Managing Change in Business Positive Affirmations for Success Self Talk Cycle Training Needs Analysis Sign-up for free or login to watch this tutorial Documents you can download SWOT analysis SWOT exercise How to do a SWOT Analysis 3 mins 33 secs This tutorial will help you understand a SWOT analysis which will help analyse what your business has and what will help you move from where you are to where you want to be.