ManagersPitStop

This is where you will learn about the performance contract

On completion of this tutorial you will be able to:

• Understand your role in developing those around you
• Explain the performance contract model
• Follow the steps to develop performance
• Develop individuals understanding of their job roles from day one
• Reflect on how you would tackle performance gaps

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Documents you can download

• Performance contract
• Performance gaps
• Team review
• Team member review
• Self-development bulletin

This tutorial will help you develop a consistent approach to building effective performance (duration: 6 mins : 50 secs)

Benefits

To the manager – you will have the ability to manage the performance of each individual in your team

To your staff – your staff will know and understand what their job is and how each area of their job role will be measured

To your business – increasing people’s performance not only drives service improvement, it also plays a critical role in the recruitment and retention of quality staff

Related tutorials

• Managing performance
• Recruitment
• Training and development
• Absence management
• Business planning
• Barriers to performance
• Building trust in business
• Communication
• Comfort zones
• Feedback / feed-forward
• Developing people
• Delegating to others
• Good team members
• What does good look like in this business?