ManagersPitStop

This is where you will learn about constructive feedback

On completion of this tutorial you will be able to:

• Understand why giving constructive feedback is vital
• Explain a some methods of gaining feedback
• Follow a process for getting great ideas with the feed forward exercise
• Develop some powerful coaching questions
• Reflect on how you could offer solution focused feed forward

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Documents you can download

• Feed forward / feedback

This tutorial will help you establish a positive, workable process for offering both feedback and solution focussed feed forward (duration: 5mins : 48 secs)

Benefits

To the manager – you will have a professional and consistent approach to offering positive feedback that will allow others to reflect on their performance and make the necessary changes

To your staff – all staff will be open to receiving supportive and meaningful feedback so there is a greater chance they will act positively to it

To your business – you will be able to develop an effective and supportive two way communication that will focus on business and process improvement

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